Assessing the Impact of Delegation of Authority on Organizational Performance: Evidence from Twiga Chemical Industries Ltd

Author(s)
Kennedy Akweyu Shikami
The Management University of Africa, Kenya.

ISBN 978-93-49970-52-6 (Print)
ISBN 978-93-49970-02-1 (eBook)
DOI: https://doi.org/10.9734/bpi/mono/978-93-49970-52-6

This book covers a simple yet critical concept of delegation and how it impacts on overall performance of an organisation. The book is inspired by my own personal experience spanning decades in management. Through my experience, I have observed how a simple concept of delegation, when properly done, has an immense impact on performance in terms of increasing employees' job performance, job satisfaction, engagement and a sense of trust between the supervisors and supervisees. On the other hand, inadequate delegation of authority erodes trust, ultimately negatively impacting performance. This book provides insights on how various forms of delegation impact performance. This comprises legislative delegation, adjudicative delegation, monitoring and enforcement delegation and agenda-setting delegation. Besides providing insights for practice improvement, the book contributes to theoretical knowledge building in terms of expanding the utility of management theories such as organisation theory, social exchange theory and agency theory. The book relies on data collected from a multinational company which operates on various continents, hence it incorporates the aspects of cultural differences and perspectives on delegation. The book provides the reader with practical skills to be successful in delegation as a supervisor and also to successfully manage delegated authority to maximise organisational performance. This book was successful because of the efforts of the many great people, including colleagues at various workstations, former colleagues at graduate school, friends and family. They all contributed to inspiring me to write the book in one way or another. Without them, I would not have explored this topic on delegation with the precision contained in this book. 

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